Our services during the Coronavirus Outbreak
If you have a problem with your eyes, vision, contact lenses or glasses, we're still here to help you. The practices are now open part time for emergency and essential eyecare. This means that if you have noticed a deterioration in your vision, or your glasses are lost or broken, we may be able to see you for an appointment. Contact Us
Thank you for your continued cooperation and support.
We look forward to seeing you again soon, safely.
We look forward to seeing you again soon, safely.
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We're looking forward to seeing you again, when it's safe to do so
Our top priority is the safety of our customers and our team, so you will see that we have changed the way things are done, in order to take the best care of you.
Always call before you visit
If you arrive without a prior booking, we may not be able to see you. This is to control the number of people on the premises at any one time. We may invite you to a telephone consultation before your appointment to enable us to clearly determine our needs and reduce the amount of time you need to spend in the practice.
When you arrive we will ask you to:
In the consulting room
As part of your check up we will have to be quite close for short periods of time, and we will minimise the risks inherent in this by keeping periods of closer contact to an absolute minimum. We will be using new technology so we won't have to get as close to you as we used to.
When choosing frames
Always call before you visit
If you arrive without a prior booking, we may not be able to see you. This is to control the number of people on the premises at any one time. We may invite you to a telephone consultation before your appointment to enable us to clearly determine our needs and reduce the amount of time you need to spend in the practice.
When you arrive we will ask you to:
- Use the hand sanitiser as you enter
- Answer a few general health questions - to confirm that you have not been in contact with anyone with symptoms
- Come on your own - we have to keep the number of people in the building to an absolute minimum
- Wear a mask for the duration of your visit - if you don't have one of your own, we will be happy to provide one
- Maintain a safe separation from everyone wherever possible
- Pay with a card
In the consulting room
As part of your check up we will have to be quite close for short periods of time, and we will minimise the risks inherent in this by keeping periods of closer contact to an absolute minimum. We will be using new technology so we won't have to get as close to you as we used to.
When choosing frames
- We will invite you to sanitise your hands before trying on frames
- Once you have tried a frame, pass it back to us rather than put it back on display
- Each frame will be sanitised after it has been tried on before going back on display
- Please remember to maintain a safe separation when browsing